Politique de confidentialité
Privacy policy
Trioce LLC · Last updated: April 2025
GDPR compliant
No selling of personal data
Your rights respected
Secure data handling
Who we are
This Privacy Policy describes how Trioce LLC ("we," "us," or "our"), a limited liability company registered in the state of Wyoming, United States, collects, uses, and protects your personal information when you visit or make a purchase from our website.
Business address: 30 N Gould St Ste R, Sheridan, WY 82801, United States
Contact: contact@trioce.com | +1 (917) 914-8115
Information we collect
Name, email address, and phone number
Billing and shipping address
Payment information (processed securely — we do not store full card details)
Order history and transaction details
IP address, browser type, and device information
Browsing behavior on our website (via cookies and analytics tools)
How we use your information
To process and fulfill your orders
To send order confirmations, shipping updates, and receipts
To respond to your questions or customer support requests
To prevent fraud and ensure the security of our store
To improve our website and shopping experience
To comply with applicable legal obligations
To send marketing communications, where you have given consent
Legal basis for processing (GDPR)
Contract performance: Processing necessary to fulfill your order and deliver your purchase
Legal obligation: Processing required to comply with applicable laws and regulations
Legitimate interests: Fraud prevention, website security, and improving our services
Consent: Marketing emails and non-essential cookies, where you have opted in
As a European customer, you have the right to withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.
Sharing your information
We do not sell, rent, or trade your personal information to third parties. We may share your data only with trusted service providers, including:
Payment processors (e.g., Shopify Payments, Mercery) to handle transactions securely
Shipping carriers to deliver your orders
Analytics providers to help us understand website traffic
Email service providers for transactional and marketing communications
International data transfers
Trioce LLC is based in the United States. If you are located in Europe, your personal data will be transferred to and processed in the United States. We take appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy and applicable data protection laws, including the GDPR.
Cookies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and support marketing efforts. You can control cookie preferences through your browser settings or our cookie consent banner.
Data retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy. Order records are typically retained for up to 5 years in accordance with applicable law.
Your rights
Right to access: Request a copy of the personal data we hold about you
Right to rectification: Request correction of inaccurate or incomplete data
Right to erasure: Request deletion of your personal data ("right to be forgotten")
Right to restriction: Request that we limit how we use your data
Right to data portability: Receive your data in a structured, machine-readable format
Right to object: Object to processing based on legitimate interests or for direct marketing
To exercise any of these rights, please contact us. We will respond within 30 days.
Data security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Children's privacy
Our store is not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a minor, please contact us immediately.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page. We encourage you to review this policy periodically.
Trioce LLC — Privacy inquiries
30 N Gould St Ste R, Sheridan, WY 82801, United States
Email: contact@trioce.com
Phone: +1 (917) 914-8115
Live chat: available on our website
Response time: within 24 hours